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When regulators come calling: Protecting your professional career
Regulatory investigations pose significant risks to licensed professionals across Australia. This post reveals the critical insurance coverage gap that leaves many professionals vulnerable during early-stage investigations and offers practical strategies to protect your career and reputation from the moment a regulator makes contact.
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AFCA systemic issues report reveals significant problems in insurance claims handling
The Australian Financial Complaints Authority's latest Systemic Issues Insights Report has identified critical problems affecting nearly 188,000 customers, with home insurance claims handling and failure to implement AFCA determinations emerging as major concerns. The report highlights systemic issues across banking, insurance, and superannuation sectors, with particular focus on delays in mould-related claims and responsible lending practices.
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The great insurance con: A friendly reminder that 'self-regulation' isn't working
Drawing from frontline experience with insurance claims, this post exposes how the General Insurance Code of Practice fails to protect Australian consumers during their most vulnerable moments. It reveals the harsh reality of claims handling-where delays, denials, and questionable expert reports have become standard practice-and challenges the effectiveness of industry self-regulation that creates an illusion of consumer protection without providing any legally enforceable rights.
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Ahead of the election - getting homes built is a big issue
As Australia faces a housing crisis, the inadequacy of domestic building warranty insurance has emerged as a critical barrier to building sector confidence. This post examines the nationwide problems with the current system, including claims delays, litigation issues, and coverage caps, while highlighting calls for federal minimum standards to protect homeowners and support housing growth ahead of the upcoming election.
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AFCA needs an expert witness practice note like VCAT's PNVCAT2 to ensure unbiased insurance reporting
This post examines two critical issues in Australian insurance dispute resolution: AFCA's lack of formal expert witness guidelines and Victoria's problematic new 'first resort' building insurance scheme. It highlights how AFCA could benefit from adopting VCAT's PNVCAT2 practice note to ensure truly independent expert reporting, while also exposing the concerning gaps in Victoria's proposed building insurance reforms that could leave homeowners vulnerable despite promising consumer protections.
Articles about Regulatory compliance page 2
We write about recent legal updates, significant court cases, and changes to regulations. Keep informed about the latest developments in Australian law.
