Professional indemnity insurance has become a major pressure point in recent years particularly in construction following Lacrosse and other major claims. Premiums rise, underwriters tighten standards, and many professionals find it difficult to renew their coverage at reasonable rates and on acceptable terms.

I’ve seen this firsthand, working with clients who are shocked at how quickly their insurance programs can unravel. What was once a routine renewal has become a stressful scramble, often at the worst possible time.

Explaining claims to underwriters requires a certain finesse, talk too legal and they don’t get it, you need a professional who understands both fields - law and insurance. This is my specialty and here is my advice:

  1. There are no tricks, you have to manage your risk and demonstrate same to insurers; and
  2. But here’s the real truth, managing risk isn’t just about buying insurance. It never was.

Insurance is not your first line of defence

As a lawyer advising on professional liability and risk, I help clients look beyond the policy. Insurance is the next line of defence not the first. The last line, that is your personal assets and yes, engineers, building surveyors and others are routinely sued personally. But I won’t talk here about asset protection - that is a discussion for another day.

The real value lies in understanding your exposures, what are the scenarios? have you tightened your processes? and identifying where legal, strategic, or even cultural shifts can reduce risk long before an insurer ever gets involved.

That’s what real risk management looks like. It’s proactive, not reactive.

The cost of waiting too long

Too often, I meet professionals who only seek advice after they’ve had a claim or worse, after they’ve been refused renewal and scrambling to Lloyds of London when it should have been planned long in advance. But by then, options are limited and premiums are painful.

If there’s one lesson I’ve learned, it’s this: risk avoidance and legal foresight are worth far more than any payout.

So yes, I help clients navigate the legal and liability insurance landscape. But more importantly, I help them stay out of trouble in the first place. Because in this market, avoiding the claim altogether is the smartest move you can make.

This article is a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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