Over the years, my dealings with Zurich amongst the collective of all insurers has been good both in underwriting and claims.

But this event involves the AFL and it gets high attention on front page of the Herald Sun…apparently ASIC are looking into this issue.

Frankly, ASIC should be having a wide look at the practices of many non-broker transacted classes. Let’s be clear there are a lot of problem claims out there, delay, expert evidence issues and denials in the retail product space.

This article is a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.

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