Insureds must monitor unresolved litigation to mitigate risks
Unresolved litigation - insureds MUST take an interest…
Insureds and also Insurers should be asking their lawyers what can be done to resolve litigation at the lowest cost…after all the Civil Procedure Act 2010 (Vic) includes overarching obligations to:
s22 - use reasonable endeavours to resolve dispute
s24 - ensure costs are reasonable and proportionate
I see this type of story all the time:
An insured with a liability policy (lets say PI insurance); and
A claimant sues for (lets say for misleading and deceptive conduct + lets add a contract and tort claim for good measure); and
A panel law firm is appointed by the insurer (they file a defence and along they go); and
The insured gets on with business… as they should…
But Legal costs are continually being incurred and the insured has little to no involvement.
Lets say $75,000 is spent on legal costs or WORSE - Maybe the insured doesn’t even know what is spent; and
Lets say this is the insured’s second claim (with similar legal costs) and a couple of other ‘notifications’; and
The underwriter rightly starts probing prior to renewal;
Whilst the claims aren’t huge…well not as big as they could be, the insurer is concerned as to the ‘risk profile’ and starts discussing a premium increase
maybe a BIG premium increase.
AND worse still your broker says other insurers are less interested.
INSUREDS/Policyholders - here is your WAKE UP CALL!!!!!
Rightly - you might say “Blair, we don’t have a final say on litigation - the insurer does…THEY have to consent to settlements etc etc”
I KNOW, I KNOW
but YOU should take a considered interest in the litigation. For example, you as insured or your broker can ask:
What steps are being taken in the proceedings? and Why?
Have offers like a Calderbank and/or Court or Tribunal Rules offer been made? if not, why not?
Are there other are steps or things that can be done to resolve the dispute or minimise the cost of litigation?
Why is this SO important?
litigation starts and ticks along and as it ticks along legal costs arise;
most insureds don’t take an interest because someone else is paying - the INSURER
but LATER these costs transfer to your CLAIMS HISTORY
…Yes, I also know - its not your fault! you have a defence! - I GET it.
but you should monitor the litigation - ask QUESTIONS, know whats happening and why and what other options exist
As always reach out if you are an insured, broker or insurer who needs a peer review of litigation. We regularly see litigation become entrenched and need a fresh set of eyes.
This article is a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.
Argument for expanding contingency fee arrangements beyond class actions to all civil litigation in Victoria, examining the benefits for clients and proper regulatory frameworks needed for implementation.
Critical information about new 28-day time limits for VCAT appeals under the Building Legislation Amendment (Buyer Protection) Act for rectification orders and first resort insurance decisions effective July 2026.
Guidance on maintaining proper boundaries between clients and expert witnesses in building, property and insurance litigation to protect legal privilege, independence and case success.
Comparison of building law duty of care obligations between Victoria and NSW, examining how subsequent homeowners' rights to sue building professionals differ dramatically between Melbourne and Sydney.